Cancellation

Cancellation Policy

Depending on trip type >>

Weekend Trips

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Weekend Trips

Day Trips

Courses

Island / Long Trips

Tokyo Divers Cancellation

Conditions

  • In the event of cancellation on the part of the participant, the following cancellation charges will apply.
  • Cancellation fee will be computed based on the total cost (tour fee plus the options and extras).
  • The refund will be processed as a Credit Card Refund if the payment was done through credit card.
    • If the payment for the event was done through bank transfer, the participant will bear the charges (between 0~440円 depending on the bank)
    • We will not hold money as credit for future events, but will refund as soon as cancellation is confirmed.
  • Cancellation made after business hours (6pm) is already considered as the next day.
  • We will waive the cancellation fee if the participant (not finds a replacement.

For Courses

  • Depending on the stage of the course, the cancellation cost varies.
    • If the E-learning has already been provisioned, then the returned amount will be calulated from course cost minus E-learning cost.
      • Reason being, it is possible to refer students with the provided E-Learning which we will be happy to do if the situation dictates
    • If the confined session has already been conduted (for Open Water Course) then the student will get full refund for the diving weekend at 0%